Bath And Body Works Customer Service Reviews

I had a horrible store experience. I have been a customer for about 25yrs.

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10 reviews of bath & body works i was recently sucked in to the never ending spiral of bath and body works promos, coupons, and sales.

Bath and body works customer service reviews. The ammount of money that it costs for their products and the fact that you have to pay for shipping you would expect them to be securely packaged. Review #961556 is a subjective opinion of pissedconsumer961556. Consumers satisfied with bath & body works most frequently mention customer service, great products and good prices.

They had a sale on 7 bottles of hand soaps for $20. Bath and body works is holding its annual candle day sale, and customers have to wait in line before they can even access the website and start shopping. Thank you for your excellent service.

My bath & body works. I am writing this review to comment on the customer service i have received. Consumers satisfied with bath & body works most frequently mention customer service, great products and good prices.

Bath and body works pros: Customer service is great in stores, terrible over the phone. I have had to call bath and body works online customer service on several occasions, mostly because i forgot/failed to include an item or a promo code on my order.

Bath and body works cons: I have never had to contact customer service until now, and boy had i known before!! Bath & body works ranks 8th among perfume sites.

Customer service limited to email and tracking is freaking unreliable. I must have been on a retail promo high that day, and have no remote strategy on how we're going to go through so many bottles of smelly soaps before the next sale. I was greeted by sarah (cashier) who ran my coupons (four) several times then told me that i had already used one.

She handled my query efficiently and was so kind and funny. An inclusive company that accepts everyone. It’s retail, so of course it’s hard work but this is a challenging environment that helps me learn and grow.

I’ve placed many orders with bath and body work, always without issue. If you need any sort of customer service, it's worse than my store experience. 286 reviews from bath & body works employees about working as a customer service representative at bath & body works.

Customer should never pay first, for this online shop it should be delivered first before paying!!! I am a valued customer at b&bw and on 26 nov 2021 i went to the new bern location to redeem my rewards. Pity the products are good.

Employee, customer service, no help, service, shopping experience. I would recommend bath and body works to anyone who wants to grow a career in retail or just wants to have fun with customers and coworkers. Customer service is fantastic but the way they package orders is shocking.

Customer reviews are not used in the calculation of bbb rating. I love the products and i love the friendly service in stores, but i was sorely disappointed in their customer service over the phone. Bath & body works has a consumer rating of 4.09 stars from 393 reviews indicating that most customers are generally satisfied with their purchases.

And while you're browsing, shop our latest & greatest selection of lotion, soaps and candles! I love bath and body works. Bath & body works has a consumer rating of 4.09 stars from 395 reviews indicating that most customers are generally satisfied with their purchases.

I have shopped at b&bw for years. They have 0 customer service at all and i was lied to on live chat.

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